Check Email
Help
Call Us
011 803 9232

Windows 8 Mail Set up

What you will need

If you are hosted by The Business City the details below have been emailed to you.
Please contact us if you need them sent to you again.

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it. (The domain name - website - we registered for you)
    Incoming (POP) server:  mail.your-domain.co.za
    Outgoing (SMTP) server:  smtp.your-domain.co.za
    Account / User Name:  This email address is being protected from spambots. You need JavaScript enabled to view it.
    SMTP Authentication:  On (same Username as POP)
    SMTP Port:  587

Setting up a new account for Windows 8 Mail

1. Launch Search
Select the search icon from the charm bar on the right hand side
Add a new email account
Windows 8 Mail-1
 
2. Search for Mail
Search for ‘Mail’ and launch the Mail application
Add a new email account
Windows 8 Mail-2
 
3. Select View all in Settings
Select “View all in Settings” from the bottom left of the screen
Add a new email account
Windows 8 Mail-3
 
4. Select Other Account
Select “Other Account” from the "Add an account" menu on the top right of the screen
Add a new email account
Windows 8 Mail-4
 
5. Select Show more details
Then select “Show more details“ from the “Add your Other account” screen
Add a new email account
Windows 8 Mail-5
 
6. Enter your relevant details
Ensure that you enter your relevant details as shown in the screen below, then select “Connect”
Add a new email account
Windows 8 Mail-6
 
7. You have completed your account setup
Your Windows 8 Mail program should now be set up to send and receive mail.

Troubleshooting Guide

Email still not working? Troubleshooting account setup for Windows 8 Mail
 
1. Launch Search
Select the search icon from the charm bar on the right hand side
Add a new email account
Windows 8 Mail-a
 
2. Search for Mail
Search for ‘Mail’ and launch the Mail application
Add a new email account
Windows 8 Mail-b
 
3. Select Settings
Select “Settings” from the charm bar on the right hand side
Add a new email account
Windows 8 Mail-c
 
4. Select Accounts
Select “Accounts” from the menu on the right hand side
Add a new email account
Windows 8 Mail-d
 
5. Select your email account
Select your email account from the list of email accounts
Add a new email account
Windows 8 Mail-e
 
6. Enter your relevant details
Ensure that you enter your relevant details as shown in the screen below.
Add a new email account
Windows 8 Mail-f
 
7. Your account should be configured correctly
Your email account should now be configured successfully